Creation of the website This website was created by Clickzou, web design agency.

Site publisher : Société De Gestion Hôtelière Le Palladia
Legal Form : SNC
Address: 271 av. Grande Bretagne 31300 TOULOUSE
Share capital : 63 724€
E-mail address : direction@hotelpalladia.com
Telephone number : 05 62 120 120
Trade register number : 91 B2226
VAT number : FR43 383861085
Name of the person responsible for the publication : Georges MIATTO

Site design & conception : Clickzou - web agency - 8 lotissement Palmola - 31660 Buzet-sur-Tarn

Details of the website host : Gandi - headquartered at 63-65 boulevard Masséna in Paris (75013) FRANCE, registered under number 423 093 459 RCS PARIS, VAT number FR81423093459

Copyright photos : Société De Gestion Hôtelière and Frédéric Maligne.

Litigation
If the customer has not received a satisfactory reply within 1 month, he may refer the matter to the Tourism and Travel Ombudsman, whose contact details are given below:
Postal address: Médiation Tourisme et Voyage-BP 80 303 75 823-PARIS Cédex 17
Website : www.mtv.travel 

Information collected on the site :
All data collected on this site, by any means whatsoever, is for the exclusive use of the company De Gestion Hôtelière Le Palladia In accordance with Article 34 of the French Data Protection Act 78-17 of 6 January 1978, you have the right to access, modify, rectify and delete data concerning you. To exercise this right, please contact us by e-mail: e.davoust@hotelpalladia.com. Or by post to the following address: HOTEL PALLADIA 271 Avenue de Grande Bretagne - 31300 TOULOUSE - FRANCE

RGPD :
1. Data protection :
Le Palladia takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection provisions and this data protection declaration.
You can use our site without providing any personal data. Insofar as personal data (e.g. name, address or e-mail address) is collected on our site, this is always done on a voluntary basis. Except for the purposes of managing your bookings, this data will not be passed on to third parties under any circumstances. We would like to draw your attention to the fact that the transmission of data over the Internet (e.g. communication by e-mail) may be subject to security breaches. Complete protection of data against access by third parties is not possible.

2. Collection of personal data :
We only collect personal data if it is necessary to provide the specific service. You can visit our site without providing any personal information. We only keep so-called "navigation" data without any personal reference, such as the name of your Internet service provider, the page from which you visit us or the name of the file requested. This data is evaluated exclusively to improve our site and does not allow any conclusions to be drawn about your person.
Personal data relating to the identity of the customer, such as name, address, postal address, telephone number or e-mail address, is only collected on our website if you provide it voluntarily when you use the contact forms on the website or contact us in any other way, for example directly by e-mail.

3. Use of personal data :
Mandatory fields and optional information.
Please note that there are mandatory fields for all data collection via the forms on our website. These are marked with an asterisk, an entry is required to process your request. All other information is optional. If you also provide information in the other fields, this will be evaluated for statistical purposes and to improve our offer.
Justification for processing. The personal data you send us will be used solely for the purposes for which you sent it.
This includes processing your request for a reservation, a request for information, a room search or the sending of our newsletter.
Use for other purposes, in particular advertising.
We do not use any data received for advertising purposes.

4. Transmission of personal data to third parties :
Your data will not be passed on unless we are legally obliged to do so (e.g. at the request of an investigating authority) or authorised to do so (e.g. in connection with the processing of booking data) or unless you have expressly consented to it being passed on to third parties.
In particular, data is passed on to third parties if this is necessary for the performance and processing of the contract. Data is passed on to third parties in particular, and without limitation, when you make reservations and enquire about the availability of rooms for the organisation of your events or purchase packages. These third parties are, of course, obliged to protect your data and to use it only for the precise purpose assigned to them. In addition, they are obliged to process the data in accordance with this data protection declaration and the applicable legal situation. Palladia regularly checks that these third parties comply with the RGPD in particular.

5. Right to information, deletion, blocking :
You have the right to obtain, free of charge and at any time, information about your stored personal data, its origin and recipients and the purpose of the data processing, as well as the right to rectify, block or delete this data subject to legal obligations.
To exercise these rights, simply ask us using our contact form on the site: https://www.hotelpalladia.com or send a letter to the attention of : Hôtel Palladia
Att responsible for processing personal data
271 Avenue de Grande Bretagne
31300 Toulouse, France.
To ensure the confidentiality and security of personal data, all requests must be accompanied by information or documents enabling the identity of the applicant to be established unequivocally.
The data controller will reply to the applicant within one month of receiving the request (this period may be extended to 2 months in the event of complexity or a large number of requests).
Article 12-5 of the GDPR states, however, that where a data subject's requests are manifestly unfounded or excessive, in particular because of their repetitive nature, the controller may either require payment of a reasonable fee or refuse to comply with those requests.

6. Data security :
Your personal data, which is exchanged with us via the website, is generally transmitted in encrypted form, which corresponds to the current state of the art. We use technical and organisational measures to protect our website and other systems against the loss, destruction, access, modification or distribution of your data by unauthorised persons.
The partners and subcontractors providing the technical services use the latest techniques to ensure the security of the data they process on our behalf.

7. Data storage :
Your personal data is stored in France or, for some of our partners, in Europe.
No data is transferred outside Europe.

8. Use of cookies :
To make your visit to our website more attractive and to enable you to use certain functions, we use cookies on various pages.
These are small text files containing configuration information that are stored on your mobile device or computer.
Some of the cookies we use are deleted when the browser session ends, i.e. when you close your browser (session cookies). Other cookies remain on your terminal and enable us to recognise your browser the next time you visit (persistent cookies). You can delete cookies stored locally on your computer at any time or configure your browser so that you are informed of the cookie configuration and can decide individually whether to accept them, or to exclude the acceptance of cookies in certain cases or in general.
If cookies are not accepted, the functionality of our website may be limited. If you would like further information on the use of cookies, please see our Cookie Statement.

9. External links :
Le Palladia may integrate into its own website functionalities from external websites of its partners and subcontractors in order to ensure a better service for users (in particular room reservations, sales of gift boxes, etc.). Le Palladia has audited these sites in order to verify their legal compliance, particularly with regard to the management of personal data and the application of the RGPD.
As a rule, websites contain links to third-party websites ("external links"), over whose content and design Le Palladia has no influence. The operator of the linked site is solely responsible for the content and accuracy of the information provided. At the time the link was established, Le Palladia had no knowledge of any potential violation of the law. Le Palladia has no influence on the current and future content of the linked websites. The establishment of external links does not mean that Le Palladia adopts the contents of third parties that may be referred to under the links as its own. Le Palladia cannot reasonably be expected to verify and examine external links without concrete evidence of possible violations of the law. However, if we become aware of any violations of the law, such external links will be removed immediately.

10. Newsletter :
If you wish to subscribe to the newsletter offered on the website, we need an e-mail address from you as well as information enabling us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No other data will be collected. We use this information exclusively to send the requested information and do not pass it on to third parties.
You may at any time revoke your consent to the recording of data, e-mail address and their use for sending the newsletter, for example via the "Unsubscribe" link at the bottom of all our newsletters.

11. Changes to data protection regulations :
New data protection rules apply to future contacts with Le Palladia. Previous data protection provisions continue to apply to data already stored, unless otherwise permitted by law.

12. Modification of this policy :
Le Palladia reserves the right to modify, adapt and update its data protection policy at any time in accordance with the law in force.

13. Legal information :
The RGPD can be consulted on the CNIL website: https://www.cnil.fr/fr/reglement-europeen-protection-donnees Any person who considers that their rights have been infringed can refer the matter to the CNIL: https://www.cnil.fr